Support learners where there is no internet

One of nine use cases for the Clarity Box, Windows desktop software for learning teams from Clarity Writers.

Build a chatbot into a course that answers from what you wrote and approved, with no network calls.

Take a vessel two days out from port, a remote mine site, or a secure site where the network stops at the door. The course can reach the learner through a local system. The trainer and the intranet can't, and a chatbot that relies on live AI has nothing to call. So a learner with a question about a procedure guesses, or asks whoever is nearby.

What Offline mode gives you

Set Answering mode to Offline and the chatbot draws on four things.

• Approved FAQs, written by you.
• A word-for-word search of the course.
• Scenarios of 2 to 4 choices, each with an outcome you wrote.
• Slide reactions, which place a message, prompt or scenario on the slide you choose.

There's no AI in the course in this mode, so it won't compose a reply to a question nobody anticipated. In return, your safety officer or subject expert can read and approve every written answer before a learner sees it.

Build it

Press Add a chatbot on a module, and the editor opens with the course already read. Write your FAQ answers in the Tabs card. You can also tick Clarity Bank passages to include in the package.

A word-for-word search finds the words in the course, which aren't always the words learners use. The course says isolating a machine and the crew say locking it off. Press Test course search and try real questions in their language. Where the search comes up short, that's your next FAQ.

What IT will ask

Your computer may call your AI provider while you build, on your own account. The learner's copy never does. An Offline export has no key to protect and no address to call, and Deployment details lists what IT will want to see.

Anyone who can open the course can read what ships in it. A secure site should treat FAQ answers and bank passages with that in mind.

What stays with you

You write every answer and get it approved, and you decide what should still go to a supervisor. You also own the upkeep. When a procedure changes, use Edit chatbot, change the FAQ and export again. The new package then has to reach the site.

Book a demo, and we can look at what an Offline package would carry for your site.