About us

The Clarity team

We help government agencies and large organisations remove complexity and be clear. Our core team works with local design studios and partners, giving us a wider range of skills when projects need them.

Jordan Pilgrim Jordan Pilgrim Director
James McCartney James McCartney Chief Digital Officer
Jacinta Cubis Jacinta Cubis Facilitator
Megan Snell Megan Snell Editor & Learning Designer
Josie Askin Josie Askin Facilitator
Janet Hughes Janet Hughes Facilitator

Our capabilities and tools

Writers, learning designers and facilitators, working in the tools your teams already use.

Plain language writing

Documents and content your readers get the first time. No jargon, no rereading.

Business writing training

Practical techniques your team keeps using long after the training ends.

Instructional design

Every module built on clear content, so your people understand more, remember more, and put it to work.

Animation and video

Animated explainers and short videos that turn complex ideas into something easy to follow.

Online modules

Self-paced courses people can work through in their own time, on any device.

Accessibility

Designed for accessibility from day one, not as a final check. All learning meets WCAG 2.1 AA.

Culturally aligned learning

Built with translators, cultural specialists and local communities, so it lands accurately and respectfully.

Your files, handed over

You get the published SCORM package and the editable source files.

The tools we work in

  • Microsoft 365
  • Google Workspace
  • Articulate Rise
  • Articulate Storyline
  • Chameleon Creator
  • Adapt
  • Moodle
  • Totara
  • ChatGPT
  • Claude
  • Microsoft Copilot
  • Clarity Box
  • SCORM-ready for your LMS
  • WCAG 2.1 AA accessible