Contact us

Plain language writing, training,
and the clearest eLearning

Training, digital learning and plain language editing that turn unclear content into communication that performs.

We help government and large-scale organisations across New Zealand and Australia be more effective, efficient, and better communicators.

Trusted by

NZQA
KPMG
The Property Group
Matamata-Piako District Council
Leadership Lab
Porirua City
House of Science

Four ways we earn 95% client satisfaction

Writing people understand

Documents and content your readers get the first time. No jargon, no rereading.

Skills that stay

Practical techniques your team keeps using long after the training ends.

Proof it worked

We measure clarity before and after, so you see the improvement in black and white.

An easy process

A clear brief, honest timelines, and a team that's simple to work with from start to finish.

Trusted across Aotearoa and Australia for sharper writing, stronger learning, and delivery that stays clear from brief to launch.

95%

Satisfaction

Customer satisfaction across workshops and coaching, from our participant surveys.

30+

Combined experience

Years across learning design, communication, and project management.

7

Free course

Hands-on plain language modules, free to anyone who writes at work.

What people say

It's a privilege to help incredible people build skills that last a lifetime.

★★★★★

"I picked up many tips and tricks from the Clarity Writers course that I will be using in both my professional and personal life."

Workshop participant Business Writing Foundations
★★★★★

"Concise writing course that doesn't bog you down with too much information at once. Breaking it up into sections also allows for you to remember things. Doesn't make it seem like a massive day-long slog."

Workshop participant Business Writing Foundations
★★★★★

"Overall, enjoyed the sessions and learnt good ways to improve my writing through my role at Council. It made me realise that sometimes being overly technical is not the way to go. Will definitely use these writing techniques and resources in my career and daily life. Thanks again to Paul for this insightful presentation."

Workshop participant Local council
★★★★★

"Overall, a good introduction to business writing with practical examples and small changes to improve writing."

Workshop participant Business Writing Foundations
★★★★★

"There are many workshops that just do a general overview, but specifically tailoring it to TPG and our own writing examples made it much better to see where writing is important and where we can improve. Paul and Jordan were great presenters, and were very personable and friendly."

Workshop participant The Property Group
★★★★★

"Great to critique your own writing and see it through other's eyes through practical exercises."

Workshop participant Business Writing Foundations
★★★★★

"Practical and to the point. I left with a simple checklist I actually use now before I send anything important."

Workshop participant Business Writing Foundations
★★★★★

"I always thought my writing was fine until I saw how much clearer it could be. A bit humbling, but in the best way."

Workshop participant Business Writing Foundations
★★★★★

"The session on cutting jargon was the standout for me. So much of what we write is habit rather than something the reader needs."

Workshop participant Business Writing Foundations
★★★★★

"I really enjoyed the discussions that were had about the importance of using plain language. It makes it easier for yourself, and the reader. I think it brought me out of my own head and profession and enabled me to be more sympathetic to the reader."

Workshop participant Business Writing Foundations
★★★★★

"To be honest I thought I wouldn't like it as I did. I don't like English, I dropped it as soon as possible in High School, but it was a great refresh into what I needed to think about before I start to write even basic things like emails."

Workshop participant Business Writing Foundations
★★★★★

"Great energy Jacinta, loved the material too."

Workshop participant Business Writing Foundations
★★★★★

"Very useful and highly recommend."

Workshop participant Business Writing Foundations
★★★★★

"Really practical. I came in a bit sceptical because I've done writing courses before and they're usually quite dry, but this was nothing like that. Came away with things I could actually use the next day."

Workshop participant Business Writing Foundations
★★★★★

"Friendly, well paced, and genuinely useful. Not what I expected from a writing workshop, in a good way."

Workshop participant Business Writing Foundations
★★★★★

"I write for a lot of different audiences and this gave me a simple way to think about each one before I start."

Workshop participant Business Writing Foundations
★★★★★

"Loved that it was hands on. Working through our own documents made it stick far better than theory would have."

Workshop participant Business Writing Foundations
★★★★★

"It made me realise how often I bury the main point. Now I lead with it and everything I write reads better."

Workshop participant Business Writing Foundations
★★★★★

"The before-and-after examples were what made it click for me. Seeing the difference laid out side by side was way more useful than just being told what to do differently."

Workshop participant The Property Group
★★★★★

"I write a lot of reports for council and I've always just written the way I was taught. This made me realise how much extra work I was making for my readers. Small changes, big difference."

Workshop participant Local council
★★★★★

"Facilitator was great, kept it light and didn't make anyone feel bad about their writing. That matters when you're asking people to share their work in front of colleagues."

Workshop participant Business Writing Foundations
★★★★★

"Useful across the board, not just for formal writing. Already applying it to how I structure my emails and meeting notes."

Workshop participant Business Writing Foundations
★★★★★

"Good pace, good examples, didn't feel like sitting through a lecture. I'd recommend it to anyone who has to write as part of their job, which is most people."

Workshop participant Business Writing Foundations
★★★★★

"Clear structure, real examples, no fluff. I would happily sit through it again, and I do not say that about training often."

Workshop participant Business Writing Foundations
★★★★★

"Honestly one of the most useful sessions I have done this year. I have already shared the tips with the rest of my team."

Workshop participant Business Writing Foundations
★★★★★

"Approachable and encouraging the whole way through. I never felt put on the spot, which made it easy to take part."

Workshop participant Business Writing Foundations
★★★★★
"I think you did an excellent job (and went above and beyond) to ensure the content and examples used were highly relevant to KPMG NZ. The breakout sessions were good, I liked how the rooms rotated a few times. The workshop was well organised and supported with helpful resources."
Georgina de Lautour
Georgina de Lautour L&D Manager, KPMG NZ

Our solutions build
capability and performance.

Projects with measurable results. See how organisations like yours made their writing work harder.